How many computers can I install a digital product on? Please see our macOS and Windows installation guide. If the order is from before 7 November 2023, you may be asked to fill out a form with your address details to generate a PDF invoice. Please note it can take up to 24 hours after a successful order for an invoice to be generated. Select View invoice, a PDF invoice will download. On your account homepage, select Order history and locate the order you wish to obtain an invoice for. You may see Digital River referenced on our Store checkout, order receipt emails and your billing statement. This is not a charge, and it will disappear from your statement depending on the bank, in anywhere from a few minutes to a few weeks.ĭigital River is an Affinity approved e-commerce reseller, they act as the merchant of record, providing secure and tax compliant payments solutions. However, even if the bank declines the authorization, some people may still see an authorization for $1 on their credit card statement. Regardless of whether or not the authorization is declined, we reverse our authorization request immediately. When you place an order on the Affinity Store, we send over a request to your issuing bank for either a $0 or a $1 authorization (different banks permit different amounts) to verify that the card is issued, and the bank will allow it to be authorized. Why do I see a $1 charge on my bank statement? If these issues persist, please contact the provider directly. If you‘re experiencing issues, please try an alternative payment method. We accept major credit cards such as Visa, MasterCard, American Express and Discover, as well as PayPal, Apple Pay and Google Pay in certain countries. For all other enquiries please visit the Learn Pages or contact us on Twitter or Facebook. Below you will find help & support for the Affinity Store and your Affinity account.
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